FREE SHIPPING & FREE RETURNS
We will ship almost anything on our website or anything in stock to anywhere in the United States—even Alaska and Hawaii—at Fees depending on the promotion posted in our website.
WE OFFER ALL KINDS OF SHIPPING, ALL THE TIME.
Most in-stock items will arrive on your doorstep 5-8 business days after we receive your order. Please note that there is one business day lag because of processing the order and preparing the shipment.
General Merchandise Guideline
Ordering deadlines vary for Standard Shipping and expedited shipping options.
For more info, call us during business hours at 470-772-3494.
Need It Faster?
Try our expedited shipping options at checkout. We will process your expedited shipping according to the carriers available. Orders submitted by 2pm Central standard time will be shipped same day. Some restriction do apply. Same Day Shipping does not apply toward any items that require freight shipping, items that are special order items or items that require special handling. Please note that Same Day Shipping countdown is an estimate and assumes users computer time is accurate.
Shipping out of the country? Shipping to Canada?
Enjoy CAD Standard Shipping or CAD 25 Express Shipping on orders to Canada over CAD 399.
International Orders:
We do not ship to any International countries currently other than within USA and Canada. Canada shipping charges are dependent upon weights and dimensions of the package(s). Customs delays can occur adding 1-2 days. Any additional brokerage, duties and taxes are the responsibility of the customer.
Special Locations
- Expedited orders shipping to Alaska and Hawaii require 5 additional days to deliver.
- Rural domestic addresses require 2 or more additional days to deliver depending on the carrier.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Diesel and Tuning
Attn: Returns
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
sales@dieselandtuning.com